Late Arrivals
Please arrive on time for your appointment. Clients who arrive 15 minutes late, or later, for their appointment will be asked to reschedule their visit and will be charged 50% of the cost of their scheduled service(s).

Cancellation Policy
In the event you need to cancel your appointment, we are happy to reschedule a time that is more convenient for you. Please be aware that appointments book quickly so it may be challenging to reschedule an appointment within a short time frame.

Clients that fail to cancel or reschedule without a 24-hour notice will be charged in full for their missed appointment. Appointments that are missed with failure to give notice (no call/no show) will be invoiced and charged in full for their services.

Maintaining a Healthy Salon Environment
Please do not come to the salon sick. Visiting the salon while you are sick directly exposes your stylist and other clients to any illness you have; if you think you are getting a cold, getting sick or are sick, we ask that you please reschedule your appointment. Stay home, hydrate and rest. Come in when you’re feeling better!

Your appointment time is time for your self-care. We ask that you leave children at home so that we may focus on you. We are unable to monitor your child’s safety in the salon.